As part of Teleformix’s total business management capabilities, retirement services allow you to keep your customer files current and accurate, as well as maintain a comprehensive archive of past customer information.  A clean, up-to-date information base is one of the best foundations upon which to make business decisions.  A comprehensive archive of consumer activities can be mined to produce future campaigns.

Teleformix’s enterprise-class solutions ensure you maintain the security and effectiveness of your customer information at all times.  Not only will an optimized information base assist you in accurately assessing markets, but your customers will appreciate the enhanced service they experience from knowledgeable CSRs who have access to customer information at their fingertips.

Teleformix’s advanced reporting and analytic tools furnish a comprehensive picture of what drives customer churn and dissatisfaction.  The wealth of information provided allows management to fine tune existing campaigns and custom-tailor new ones to meet market requirements, as well as determine the profitability of a campaign.

	Complete full-circle membership, loyalty and CRM management solution.
	Full service CTI CRM framework and solution with an intuitive online interface.
	Payment and settlement processing platform for multiple card types.
	SOA-based platform manages and brokers pooled resources through Web services.